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The Hirsch Pediatrics FAQ's and Policies...
Office
Policies
What
is the procedure for completing school/camp forms and referrals
(updated 05/25/10)?
With rare exception,
we are able to complete school/camp forms and referrals within 3
business days of receiving the request. To increase the
accuracy and expedite completion, please complete the "parent"
section of all forms prior to the request. Unfortunately,
we are not able to complete same day requests for forms and referrals.
Therefore, please ensure that we receive your form or referral request
at least 3 days before it is due.
Once they are completed,
we are happy to mail, fax, or e-mail to you the forms and referrals.
Please note: To ensure
the forms are accurate and complete, your child must have a well-child
exam with Hirsch Pediatrics within 1 year of completing the forms.
Please note that we are not able to complete the forms if your child
has only had sick visits at the office or has not had a well-child
exam at Hirsch Pediatrics within 1 year of completing the forms.
If you have recently moved or switched practices and had a recent
well-child exam at another practice, please contact the previous
practice to complete the forms.
What
is your policy on using cell phones as well as eating and drinking
in the office?
I feel that my office
is an extension of my home, and I want you to feel as welcome in
my office as a guest does in my home. As a guest in my office, please
feel free to use your cell phone during your office visit. I only
ask that you refrain from using your phone or answering phone calls
while either my staff or I work directly with you. For your convenience,
there is a phone in the back of the waiting room next to the baker's
rack.
Additionally, feel free
to give your child a snack or drink during your office visit. I
do ask for your consideration and help in keeping the exam rooms
clean. So, please make sure that you clean up after your child by
disposing of any pieces of food that may have dropped on the floor.
What
is HIPAA?
HIPAA is the Health Insurance
Portability & Accountability Act - legislation that was passed
by Congress in 1996 and went into effect in 2003. The goal
of HIPAA is both to improve efficiency in healthcare delivery by
standardizing electronic data interchange as well as add an additional
layer of protection and confidentiality to your medical information.
This means that when you
visit Hirsch Pediatrics for the first time (as well as any other
medical office or hospital), you will be asked to review a copy
of our privacy practices and sign an acknowledgement from.
These are also available online as well as in our waiting room.
Though managing your child's care in a HIPAA compliant fashion can
be tedious at times, we at Hirsch Pediatrics embrace the extra level
of security and control over healthcare that HIPAA gives you and
your family. Click here
to learn more about HIPAA.
How
do I get a prescription re-filled (updated 05/25/10)?
With rare exception, we
are able to complete prescription refill requests within 3 business
days of receiving the request. Unfortunately, we are not
able to fulfill after-hours requests for prescription refills. Therefore,
please ensure that we receive your refill request at least 3
days before completion of your current prescription. We can
mail the prescription to you or send it directly to your preferred
pharmacy. We will notify you when the prescription has been refilled.
Out of concern for the
safety of your child, we have developed several parameters regarding
certain prescriptions. We do not fill prescriptions for antibiotics
or steroids without an office visit. To refill medications for
managing ADHD and ADD, you must have an office visit once every
3-6 months to monitor for medication side effects. We are often
unable to refill a prescription that has been prescribed by another
sub-specialist, especially psychiatric medications.
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